Privacy policy

Effective Date (March 2025)

At Don Capo, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines the types of data we collect, how we use it, and the measures we take to safeguard your information. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal data when you use our services:

Personal Information: When you place an order or create an account, we collect your name, email address, billing address, shipping address, and phone number.
Payment Information: We collect payment details such as credit card information, billing address, and payment method when you make a purchase through our store.
Device & Usage Information: We collect non-personally identifiable information about your device and usage of our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Order Processing: To process your purchases, manage your orders, and deliver the products you order.
Customer Support: To respond to inquiries and provide customer service in relation to your orders or account.
Marketing Communications: With your consent, we may use your contact information to send you promotional emails, updates about new products, and offers. You can opt out of marketing communications at any time.
Website Improvement: To analyze customer trends and improve the functionality and user experience of our website.

3. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

However, please note that no method of online transmission is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Third-Party Sharing

We share your data with trusted third-party service providers who help us run our business and deliver services to you, including:

Shopify: We use Shopify to power our online store, and as such, your data is stored in Shopify's secure data centers.
Payment Processors: When you make a purchase, payment details are processed through Shopify Payments or other third-party payment processors. These processors may collect additional information to complete transactions securely.
Shipping Partners: We may share your name, address, and order details with shipping companies like [insert shipping partners] to fulfill your orders.

These third parties are only allowed to use your data for the purposes of completing their services and are required to maintain its confidentiality.

5. Customer Rights Regarding Their Data

You have the following rights concerning your personal data:

Access & Correction: You can request access to the personal information we hold about you and request corrections if any data is inaccurate.
Deletion: You can request that we delete your personal information, subject to legal obligations that may require us to retain certain data.
Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at admin@grupomaynezluken.com.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on this page, and the "Effective Date" at the top will be revised accordingly.